Terms of Service

Effective date: 12 March 2026  ·  Ten Labs Pty Ltd

These terms govern your use of SwiftsReader. By creating an account, you agree to these terms. Please read them — they're written in plain English.

1. About SwiftsReader

SwiftsReader is an academic reading tool operated by Ten Labs Pty Ltd (ABN: 15 696 155 192), Melbourne, Victoria, Australia. The service is available at swiftsreader.com and via our mobile applications.

2. Your Account

You must be at least 16 years old to create an account. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access at [email protected].

3. Acceptable Use

You may use SwiftsReader for lawful personal and academic purposes. You must not:

4. Your Content

You retain ownership of any documents you upload to SwiftsReader. By uploading, you grant us a limited licence to process your content solely for the purpose of delivering the service to you (e.g. extracting text for RSVP reading, generating AI summaries).

You are responsible for ensuring you have the right to upload and process any document. We are not responsible for copyright infringement arising from content you upload.

5. Subscription and Payment

SwiftsReader offers free and paid subscription tiers. Paid subscriptions are billed in advance on a monthly basis via Stripe. Prices are in United States dollars (USD) unless stated otherwise.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial months except where required by Australian Consumer Law.

6. Australian Consumer Law

Our services come with guarantees under the Australian Consumer Law that cannot be excluded. Nothing in these terms limits your rights under the ACL. If you are not satisfied with our service, contact us and we will work to resolve the issue.

7. Intellectual Property

SwiftsReader, its interface, design, branding, and technology are owned by Ten Labs Pty Ltd. These terms do not grant you any rights to our intellectual property beyond the right to use the service as described here.

8. AI-Generated Content

SwiftsReader uses AI (Anthropic's Claude) to generate summaries of your uploaded documents. These summaries are generated automatically and may contain errors. You should not rely on AI summaries as a substitute for reading source material, particularly for academic, medical, legal, or other professional purposes.

9. Limitation of Liability

To the maximum extent permitted by law, Ten Labs Pty Ltd is not liable for any indirect, incidental, or consequential loss arising from your use of SwiftsReader, including loss of data, academic work, or business opportunities. Our total liability to you in any 12-month period is limited to the amount you paid us in that period.

10. Service Availability

We aim to keep SwiftsReader available at all times, but we do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability and will give reasonable notice where possible.

11. Termination

We may suspend or terminate your account if you breach these terms. You may delete your account at any time. Upon termination, your data will be deleted within 30 days in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use of SwiftsReader after that date constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

14. Contact

Entity: Ten Labs Pty Ltd
Location: Melbourne, Victoria, Australia